How do I book a chauffeur with VistaCairo?

You can book online in a few seconds through our booking page: choose your vehicle, enter your trip details and pay. You can also reach our team by email at booking@vistacairo.com.

What services does VistaCairo offer?

VistaCairo offers premium Cairo car service for airport transfers, business travel, events and city tours.

Do I have to pay to confirm my booking?

Yes. Your booking is complete when we receive your full payment, and we do not reserve a booking without payment. Payments can be made online or in person, and a confirmation email is sent once your payment is received.

What payment options are available?

You can pay securely online with multiple payment options, or pay in person.

How can I cancel a booking?

You can submit a cancellation request by phone, email, online or in person. The cancellation fee depends on how much time remains before the scheduled starting time of your service. Please see our Cancellation & Refund Policy for full details.

What are the cancellation fees?

Cancellations more than 7 days before the service are refunded in full with no fees. Less than 7 days before the service, a 25% fee applies (75% refunded). Less than 3 days before, a 50% fee applies (50% refunded). Less than 24 hours before the service, the full booking amount is charged and no refund is issued. The period is calculated from the scheduled starting time of the booked service.

How long do refunds take?

Refunds are processed through the original payment method. Processing times depend on the payment provider and banking procedures. Non-refundable third-party expenses already paid on your behalf may be excluded from the refundable amount, where applicable and disclosed.

Is customer service available around the clock?

Yes. Our customer service team is available 24/7, and we usually get back to you within a few hours.

Where is VistaCairo located?

We are located at PLUS MALL, New Cairo 1, Cairo Governorate 4725051.

What vehicles can I choose from?

Our fleet ranges from economy cars to luxury sedans. Visit the Our Fleet page to compare vehicles and pricing.